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Set up your email account on an Android phone

To set up your email on an Android phone, open the Settings app and search for the Add Account section. Provide the email address (user@yourdomain.com) and press MANUAL SETUP.

Next, you will be able to choose the type of email account you will be using. We recommend the IMAP protocol because it will keep your messages on the server after you download them on a local device.



You will need to fill in your password and tap Next. Enter the incoming server settings:



When you complete filling in the information, tap Next and continue with the outgoing server settings.

Tap Next and choose the preferred sync frequency options. Lastly, press Next and your email account will be ready to use with your Android phone.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fas fa-mobile” add_icon=”true” title=”iPhone” tab_id=”1609175736604-afb7b066-e6f9″][vc_row_inner css=”.vc_custom_1609179470497{padding-top: 50px !important;}”][vc_column_inner width=”1/3″][dt_fancy_image image_id=”2797″ width=”320″][/vc_column_inner][vc_column_inner width=”2/3″][vc_column_text]

Add an email account to your iPhone, iPad, or iPod touch

To set up your email account manually, make sure that you know the email settings for your account. If you don’t know them, please contact us.

Then follow these steps:

  1. Go to Settings > Mail, then tap Accounts.
  2. Tap Add Account, tap Other, then tap Add Mail Account.
  3. Enter your name, email address, password, and a description for your account.
  4. Tap Next. Mail will try to find the email settings and finish your account setup. If Mail finds your email settings, tap Done to complete your account setup. If not, then please follow the next steps below.

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Enter account settings manually

If Mail can’t find your email settings, then you need to enter them manually. Tap Next, then follow these steps:

  1. Choose IMAP or POP for your new account. If you aren’t sure which one to choose, contact us.
  2. Enter the information for Incoming Mail Server and Outgoing Mail Server. Then tap Next.
  3. If your email settings are correct, tap Save to finish. If the email settings are incorrect, you’ll be asked to edit them.

If you still can’t set up your email account or save your email settings, contact us.

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Microsoft Outlook Tutorial

This tutorial covers the following topics:

Automatically configure Outlook

You can easily configure your email accounts in Microsoft Outlook.

To add an email account in your Microsoft Outlook, open the application and navigate to File > Account Settings > Account Settings. If you’re using the Mac version, the menu will be in Outlook > Preferences > Accounts.



On the new window that opens click New.



Then type in your name, email address, and password in the respective fields and click Next.




Outlook will automatically connect to the hosting server, find the automatically created settings and set them for you. You need to only click Next to add the account.

Manually configure Outlook

To add your email account to the latest version of Microsoft Outlook first click on the File menu and then on Account Settings > Account Settings. If you’re using the Mac version, the menu will be in Outlook > Preferences > Accounts.



To begin, click on New on the new window that opens.



A new window will appear named Add Account. On it, select the Manual Setup or additional server types option and click Next. Then on the next step select POP or IMAP and click Next.



You need to fill in the appropriate information about your email account. Here’s a brief explanation of the different fields and what you should add in them:

  • Your Name: provide your name in this field;
  • E-mail address: type in your email address – email@domain.com for example;
  • Account Type: select whether you want to use the IMAP or the POP3 protocol. We recommend that you use the IMAP protocol since it keeps your emails on the server and it’s harder to lose information;
  • Incoming mail server: the server for incoming mails should be the mail subdomain of your domain name – yourdomain.com for example;
  • Outgoing mail server: again, use yourdomain.com as you entered for the incoming server;
  • User name: the username is your full email address. It will be used for both incoming and outgoing connections;
  • Password: enter the password for your email account;



A new window should appear named Test Account Settings in which you can follow how Outlook verifies the information you have provided.



If the information you provided is correct the email account should be added to your Outlook.

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How to configure your email to work with Mac Mail

This tutorial covers the following topics:

This tutorial explains how to configure your Email account with SiteGround to work on your Mac Mail application.

Configure Mac Mail automatically

You can easily configure your email accounts in Mac Mail. To check the settings, go to Site Tools > Email > Accounts:



Choose the preferred email account and go to the kebab menu > Mail Configuration:



Select the Autoconfigure tab and from the drop-down menu, choose the correct version for your Mac Mail:



  • MacOS® Mail.app® for versions prior to Lion (10.4+)
  • MacOS® Mail.app® for Lion (10.7+)
  • iOS for iPhone/iPad/iPod and MacOS® Mail.app® for Mountain Lion (10.8+)

Your browser will ask you to download a file on your computer. Download and open it. Then depending on your OS version, you may see different steps that are required to be performed different actions, so just follow the instructions you see after opening the file. Once the settings are imported you can open Mac Mail and your account will be imported there.


Important!The Mail Autoconfig feature will work only if your domain name is using the SiteGround nameservers. You can find more information on how to find the nameservers for your account here.


Configure Mac Mail manually

To begin with, click on the Apple Icon Menu on the top left of your screen and select the System Preferences… submenu.



You will be taken to your System Preferences screen where you can adjust various options of your Mac OS. Select the Internet Accounts link to proceed.



Here, you will see a list of all the different accounts you have registered including iCloud, FaceBook, Vimeo, etc. Scroll down and select the Add Other Account… option.



Next, select to add a Mail account on the next screen.



A pop-up will appear asking you to fill in your name and the Email address that you want to register with Mac Mail. Note, that people you send emails to will receive them from the name you enter here. This option, however, can be changed later on. Finally, click Sign in to proceed.



Now, you have to fill in the server settings for your Email account:

  • Email Address: – should be pre-filled with the value you’ve entered in the previous screen;
  • Username: – enter your full email address as a username, i.e user@domain.com. It will be used both for the incoming and outgoing connection;
  • Password: – enter the password for your email account;
  • Account Type: – it’s set to IMAP by default. Unless you specifically want to use POP3 you should leave it that way;
  • Incoming Mail Server: – add your domain name if it is pointed to your SiteGround website. Alternatively you can use the server hostname;
  • Outgoing Mail Server: – same as the incoming server;

You can also find the exact settings to use with each of your mail accounts with your Mac Mail in your Site Tools > Email > Accounts, choose the preferred email account and go to kebab menu > Mail Configuration and select Manual Settings tab.

Once you fill in all the details, press Sign In to proceed.



Finally, you will be asked which programs you want to use this account with. The available options depend on the applications you have installed on your account.



That’s it! You can now use your email account with the Mac Mail application.

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Mozilla Thunderbird Tutorial

To configure manually your email accounts with Mozilla Thunderbird first open the program on your computer. Then click the Tools tab > Account Settings.



From the new window press on Account Actions, then Add Mail Account account.



Enter your name as you would like it to appear in the Your name: field for all outgoing messages . Input your full email address in the Email address: field. Provide the password for the email account. Click Continue.



Set the Incoming setting to IMAP. The Server hostname setting is your server hostname. Leave the Port option to Auto. For SSL and Authentication select Autodetect. Then set Username to your full email address (i.e email@domain.com) for both Incoming and Outgoing. When ready, click the Re-test button so that Thunderbird can test if the settings are correct.



To verify the email settings, go to your Site Tools -> Email -> Accounts. Choose the preferred domain name and go to the kebab menu > Mail Configuration. In there click on Manual Settings.

If you have configured everything correctly, the Done button should become available. Click it and your email address will be added to your Thunderbird and you can start managing your emails.

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